FAQ

ORDERS    SHIPPING AND DELIVERY    RETURNS    PRIVACY POLICY

ORDERS

Where is Present Expressions located?

Pittsburgh, Pennsylvania

Where can I purchase Present Expressions baskets and boxes?

Baskets or boxes can be purchased online.

Can I create a custom basket?

Yes! Call us at 412-506-0656 so we can develop your gift basket idea. 

Will I be charged sales tax?

Yes. Sales tax applies if delivered within the state of Pennsylvania.

Can I include wine in a gift basket?

At the moment, Present Expressions does not have a liquor and alcohol license

Is it possible to speak to someone over-the-phone?

Yes. We are here to assist with your gift and purchasing needs.

You can easily reach us during store hours via phone, text, or e-mail.                                                                              

PRESENT EXPRESSIONS HOURS

TEXT OR CALL

E-MAIL

Monday to Friday: 9 am – 6 pm EST

Saturday: 9 am – 4 pm EST

 

412-506-0656

 

mmorgan@presentexpressions.com

 

SHIPPING AND DELIVERY

We understand the importance of sending a thoughtful gift timely, so we are here to provide you with some options!

How do you handle shipping?

We ship anywhere in the United States using UPS. Pricing may vary depending on the size of the order and how far your baskets/boxes are being shipped.

Are you able to ship outside the United States?

At the moment, Present Expressions only ships within the US.

What are the different delivery options?

For in-person deliveries in the Pittsburgh area, we offer the following options:

  • Same day delivery: For those last minute gift, don’t worry, we got this! Get your order in by noon the same day and we can delivery anywhere in the Pittsburgh area or Allegheny County, any day of the week from 8 am – 8 pm. $25 charge. At check out, select “Same day delivery” in the Shipping Method. In the Comments section, enter a time range.
  • Local deliveries: Schedule your gift to be delivered the next day or in the future with ease. We will hand-deliver it anywhere in the Pittsburgh area or Allegheny County, any day of the week from 8 am – 8 pm. $15 charge. At check out, select “Local delivery” in the Shipping Method. In the Comments section, enter the desired delivery date.
  • Free delivery: We love to help neighbors as well! No delivery charge for the following zip codes: 15227, 15226, 15203 and 15210.

What if I’m shipping multiple gifts? Can I save in shipping?

Possibly. Present Expressions will work with you to ensure your gifts get to their destination the most efficiently way as possible using UPS.

Do you deliver to hospitals?

Yes, we deliver to local hospitals. A local delivery of $15 applies.

RETURNS

Can I return a gift basket?

If you are not completely satisfied with your purchase, you may exchange it or return it for a full refund or credit (shipping charges are not refundable). Simply return the gift in its original container. We want to make it right. 

PRIVACY POLICY

To view our privacy policy, follow this link: https://app.termly.io/document/privacy-policy/2e16418a-5537-4eaa-bb81-1b45a80e7434